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VoiceBot Call Script Templates

What can a VoiceBot do for you?

VOIQ VoiceBots automate your sales, marketing and service calls by having conversations with your leads and customers over the phone. They can call your contacts and remind them about an upcoming meeting/event/payment, schedule a meeting, engage prospects who've recently downloaded marketing content, qualify leads, and so on.

VoiceBot Call Script Templates (for common Sales and Support scenarios) 

We've gathered eight VoiceBot Call Script templates —with visuals on how to set them up on our script builder, that you can use when drafting your own call scripts. 


Example 1 - Product Demo Reminder

(Using a Statement)

Hi ||FirstName||, I'm calling to remind you about our VOIQ demo that starts in one hour. Looking forward to it, see you then!

Product Demo Reminder


Example 2 - Webinar Reminder 

(Using a Statement)

Hi ||FirstName||, I wanted to remind you about our upcoming VOIQ webinar that you registered for happening tomorrow, March 1st, at 10amPST on how to win more deals with AI Voice. We hope you can make it!

Webinar Reminder


Example 3  - Plan Renewal Reminder

(Using a Statement)

Hi ||FirstName||, this is Amy from E.Corp Health. Your short-term health insurance plan with us will be ending soon. Please check your inbox for our email that includes all the information you will need to easily enroll with us again. If you have questions, please email us at members@e.corphealth.com. Thank you for choosing E.Corp Health!

Plan Renewal Reminder


Example 4 - Student Application Follow-Up

(Using a Statement)


Hi ||FirstName||, this is an automated VoiceBot from UCC College. We are calling in regards to the Bachelors in Business Administration program you applied to. The application deadline for this program is April 5th. If you’re interested in joining us next year, please get in touch with your Academic Program Assistant via email, or call us at 415-345-6677. Thank you and we look forward to hearing from you!

Student Application Follow-up


Example 5 - Lead Verification

(Using a single Yes/No question + 2 closing Statements)

Q1: Hi is this ||FirstName||from ||CompanyName||?

If Yes: Great, this is Don calling from Hooli. I wanted to confirm that I have the correct number for you in our database. Thank you and have a nice day!

If No: I'm sorry about that, I must have the wrong number. Have a nice day!

Lead Verification Script

Example 6 - Event Registration Confirmation

(Using a single Yes/No question + 2 closing Statements)

Q1: Hi ||FirstName||, I’m calling to confirm that you will be joining us for the Chatbots AI & Voice Conference. Will you be able to attend?

If Yes: Awesome. I’ve added you to our Conference attendee list. Looking forward to seeing you there!

If No: Sorry to hear that. I will remove you from our attendee list. Have a good one!

Event Registration Script

Example 7 - Appointment Setting

(Using 3 Yes/No questions + Schedule Meeting + 3 closing Statements)

Q1: Hi, is this ||FirstName||?

If Yes - Q2: Great ||FirstName||, I'm calling from VOIQ. We offer human-sounding, conversational VoiceBots that can take care of your Sales, Marketing and Support calls for you. Would you be interested in learning more?

If Yes - Q3: Awesome. Our VoiceBots have natural conversations with your leads and customers, allowing you to outsource simple, repeat calls including everything from meeting or event reminders to soft-qualifying leads over the phone. Would it make sense to schedule time with one of our Sales Reps to hop on a quick demo?

If Yes - Schedule Meeting: Awesome, what day and time works best for you?

If Meeting scheduled: Great, you are all set. I’ve scheduled this meeting in our calendar and will be sending out an invite shortly. See you soon!

If No to Q1: Sorry about that, I must have the wrong number. Have a good one.

If No to Q3: No problem, thank you for taking my call, have a nice day!
 

Schedule Demo Script


Example 8 - Live Transfer Call

(Using Yes/No questions + Transfer Call + 2 closing Statements)

Q1: Hi is this ||FirstName||?

If Yes - Q2: Hi ||FirstName||, this is Jessa from Custom Bank. I'm calling you because we received your complaint about some irregularities you’ve seen within your account. We'd like to address this issue as soon as possible, would you be available for a quick call with one of our Account Managers?

If Yes - Transfer Call: Excellent, I'm going to transfer this call to the next available agent, please stay on the line as it may take a couple of minutes.

[VoiceBot transfers call to Account Manager from Custom Bank]

Warm Transfer Message: Hi, I have ||FirstName||on the line waiting to speak to you about a few irregularities with her account.

If No to Q1: Sorry about that, I must have the wrong number. Have a good one.

If No to Q2: No problem, I'll call back another time. Have a nice day!

Live Transfer Call Script

 

Check out our Support Page or send us an email at support@voiq.com for help with any questions on VoiceBots.